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Fixing bugs in the ballot

Posted: Monday, November 02, 2009 7:15 PM by Alan Boyle


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voting technologies.

Years after the controversial presidential election in 2000, election activists are still struggling to work the bugs out of balloting systems. The butterfly ballot may be ancient history, but changes in voting practices have brought in a whole new slate of challenges.

"U.S. elections really are a mess," said Arlene Ash, a biostatistician at Boston University who has made a study of statistical issues in elections. She said the chaos was astounding for "a country which has prided itself on industrial quality control and really getting technology right."

Tuesday may be an off-year Election Day, but the occasion serves as a good time to consider how far we've come since the year 2000, and how far we have yet to go.

Nine years ago, the big story of the election focused on ballot problems in the key state of Florida - problems that arguably cost Democratic presidential candidate Al Gore the election. With financial support from the federal government, states rushed to phase out paper ballots and phase in electronic voting machines.

So what's the problem now? "Really, we got ahead of ourselves," Ash told attendees at last month's New Horizons in Science meeting in Austin, Texas. "We got ahead of ourselves in the sense that the timeline for instituting new technology to solve the electoral problems was too rapid for the community to really figure out what the protocol and what the specs should be. So a lot of states bought equipment which actually made things not better."

The glitches associated with e-voting machines have been well-documented over the years since 2000: Some of the concerns have to do with the potential for hacking the vote - but the more immediate concerns have to do with lapses in poll-worker training, poor ballot design and the thousand natural shocks that machines are heir to.

Ash dwelled on one example where a ballot design flaw, plus the weaknesses of touch-screen voting systems, almost certainly added up to the wrong electoral result.

In a 2006 congressional election in Florida, Republican Vern Buchanan beat Democrat Christine Jennings by a mere 369 votes out of nearly 240,000 cast. However, records showed that 18,000 voters in Democrat-leaning Sarasota County passed up making a choice in that race.

Just after the election, a statistical analysis by the Sarasota Herald-Tribune suggested that Jennings would have easily won that race if those "missing" votes followed traditional electoral patterns. Ash's own analysis, which was done in league with Dartmouth mathematician John Lamperti and published in the journal Chance, confirmed that conclusion.

But why were the votes missing? That's where poor ballot design played a key role.


Fla. Div. of Elections via Arlene Ash
The first page of Sarasota County's 2006 election ballot lists Senate candidates.

The Sarasota County ballot required 21 electronic "pages" on the touch-screen machines. It so happened that the Buchanan-Jennings race was easy to miss on the second page of the ballot, because it was displayed in smaller type above a large heading for statewide races, as a continuation of the previous page.

Voters complained to the Herald-Tribune that the race was "hidden," and that the machines made it hard to verify whether they had actually cast their votes. Based on their statistical analysis, Ash and Lamperti estimated that Jennings should have won by 3,000 votes.


Fla. Div. of Elections via Arlene Ash
The congressional race is on top of the second page of Sarasota County's ballot.

Despite challenges, Buchanan's election was confirmed by the courts, and last year he handily beat Jennings in a rematch. Meanwhile, some of the e-voting systems installed in the wake of the 2000 election have been replaced with optical-scan systems, due to concerns about computer glitches.

Problem solved, right? Wrong.

In Sarasota County, for example, ink-reading problems turned up last month during a pre-Election Day test of optical-scan systems. That has led some activists to insist that paper ballots should be tabulated by hand rather than by machines.

Meanwhile, the whole e-voting controversy has given way to new debates sparked by the rise of mail-in voting. BlackBoxVoting.org's Bev Harris, who raised some of the first alarms over e-voting several years ago, has compiled a "top 10" list of potential problems with mail-in balloting, also known as no-fault absentee voting.

Harris has much less of a problem with early voting, in which voters are allowed to cast their votes before Election Day, at the central election office or designated polling places. In such a situation, it's easier to verify that voters are who they say they are, and that the process is conducted above-board.

Ash said shortcomings in voting technology can be as hurtful to the democratic process as good old-fashioned vote fraud. "I think it's a form of theft, and I think we should call it theft," she said. In the Sarasota case, the lapses rose to a level so serious that the courts should have called for a new election rather than blaming "voting error," she said.

"There's just a lot of stuff we tolerate that we shouldn't tolerate," she said.

That doesn't mean every losing candidate should be allowed to use "vote theft" as an excuse. Ash said determining which elections suffer from a systemic, statistical bias is a fit topic for the kind of research she and her colleagues are conducting.

"It is absolutely predictable that some people will be manipulating things in all elections," she said. "The goal of this line of research that I'm involved in ... is to try to make elections less sloppy, so that there's less room for either frivolous mudslinging to say the election was wrong - or to say 'We won' when in fact 'we' didn't win."

And here's one other factor to consider: Ash noted that the United States was the world champion when it came to ballot complexity. "We jam up, on one electoral ballot, typically 40, 50, even 90 different issues, races, questions, choices," she said. Maybe it's time to spread out the ballot decisions - for example, by uniformly scheduling federal elections in even years and the state and local elections in odd years.

What do you think? How much confidence do you have in your electoral system as you gear up to vote this Election Day? (You are going to vote, right?) Feel free to leave your comments below, particularly if anything interesting happens at the polls on Tuesday.


Check out this full-length video of Ash's presentation in Austin. The New Horizons in Science seminar is presented annually by the Council for the Advancement of Science Writing. I've been on CASW's board for several years, and this year I'm serving as the organization's treasurer.

Join the Cosmic Log team by signing up as my Facebook friend or following b0yle on Twitter. And buy a copy of my brand-new book, "The Case for Pluto."

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Comments

Our system needs to be controlled by the federal government. Open software tabulating machines for all paper ballots. There should be no mistakes tolerated and everyone's vote must count. State and local governments should be required to use only the federally approved machines and ballots. All counting should be open to public view but all ballots should be protected from any possiblity of tampering. Period. Our elections are what define democracy. We must have a fool proof standardized voting system. Country wide.
Who has the money and the machine will win. Without those, a candidate no matter how he is qualified or capable will win. Sad  but true!
Everyones votes should be distributed in the newspapers so you can reference your own vote to be sure it's been counted correctly using your annonomous "voters code" issued when you vote as a registered voter.
D. Adams: Do you really think turning everything over to the federal government will solve the issue?  They have a pretty poor track record of handling any large programs - been to the post office recently?  Just because the federal government is "big" doesn't mean it is "good."
An interesting article Alan!  So sad that 9 years after the 2000 Florida voting debacle, thanks to Katherine Harris, it sure looks like Florida hasn't cleaned up it's act.  One thing I noticed on the ballots shown on this page was that a republican was listed first on each ballot.  Talk about trying to push their candidates to the front of the list, it shows that ex-Governor Crist had no intention of making Florida's voting system fair for all.

Today I go vote for a sales tax increase, which I'll vote against since it's a regressive tax that hurts those at the bottom of the economic ladder.  We have really nice electronic voting machines, since around the turn of the century.  They have a nice printed audit list so that there can be physical verification if something goes awry with the electronic memory.  There is no way electronic voting machines can be trusted that don't have a printed audit trail, I noticed how those proliferate in areas controlled by republicans.  Last time I voted a year ago the electronic machine was not working so I had to use the stupid punch card.  Punch cards are still needed in case the electronic voting machines aren't working.
I am for e-voting where the individual get a 2 copy printout of how they voted. One copy of the printout must be turned in at the place of voting. This creates an audit trail for manual recounts and verification against the electronic count. Any discrepancies, the paper printout rules.
This was another case of the Federal Government throwing money into a market place and completely destroying the natural market evolution. Tabulating system vendors would have iteratively brought new systems to market as buyers became more educated on the experiences of early adopters. Instead, all of these local elections officials were given money and told to buy something now. It doesn't take a statistician or economic genius to predict the end result.
You really have to love how all the voting errors are the fault of the ballots, the machines, everything but the voter who screwed up and doesnt want to accept it.
There’s so much right with this article, but . . .

Yes, ballots can be sloppy and complex. But sloppy ballots did not cause 2008 and 2009 elections to fail in these states: AR, AZ, CA, FL, IN, KS, OH, MA, MI, MN, NC, NM, PA, SC, SD, TN, TX, WI, WV . . . Some states have actual backups in the form of voter marked paper ballots. Others do not. But all incurred errors with their ES&S equipment that changed the final election results.  As recently as June 2009 vote-flipping ES&S voting incidents are an ongoing reality. ES&S isn’t the only vendor with voting machine problems. Check the VotersUnite.org problem log for errors with other voting equipment in other states Election Problem Log - 2004 To Date.

Nor did sloppy ballots cause Sarasota’s problems.  In fact ES&S now admits to “calibration drift” on their current touchscreens. Calibration drift, smoothing filter . . .different term but the same flipped and vanishing votes.

It is also important to note, the Government Accountability Office’s investigation did not exonerate the ES&S touchscreens. The GAO’s testing, “obtained increased assurance, but not absolute assurance that the ES&S iVotronic DREs used in Sarasota County’s 2006 general election did not contribute to the large undervote in Florida-13 contest,” after conducting calibration tests on TWO PROPERLY FUNCTIONING iVotronics touchscreens. The GAO never looked at the statewide Attorney General’s race where the iVotronic’s undervote rate was more than 5% higher than on any other voting machines, including ES&S’s own optical ballot scanner. And the GAO never looked at Sarasota’s touchscreens that actually registered the high undervote.

References:
http://www.opednews.com/articles/ES-S-for-Dummies-2009-Di-by-Lani-Massey-Brown-090924-35.html

http://www.opednews.com/articles/opedne_lani_mas_080229_sarasota_13_3a___if_th.htm

1: All software must be open source.  Transparency is essential.  There is no room for proprietary, secret code in the election process.
2: Machines must “read” the same medium that people read.  This is necessary to enable hand auditing.  This consideration rules out touch-screens.  Visible marks on paper are necessary.
3: The human interface must be clear and intuitive.  It must be obvious to any voter or observer what any mark makes, where it is made.  It is not good enough to say “Didn’t you read the instructions on page 3?”
The problem in Sarasota Florida is the Supervisor of Elections, who willfully chose to ignore the warning that the voting vendor sent her by letter BEFORE the Jennings Buchanon contest.The warning stated that the touchscreens had a flaw that caused a delay when voters cast their ballot. This delay could cause undervotes.

The memo came from Elections Systems and Software.  In fact, when Kathy Dent responded to FOIAs from activists and candidate Jennings, Dent left out the "smoking gun" memo.  

E-Vote Memo Is a 'Smoking Gun'
03.22.07... "This memo is the smoking gun that says, 'Yes, Houston, we have a problem,'
...
Jennings and voting activists had sought not only access to the source code but to all correspondence between ES&S and election officials related to the performance of the machines. The memo was not among documents handed over.
...Kathy Dent, election supervisor in Sarasota, decided not to post the sign, (the sign ES&S urged her to put on each voting machine to warn voters of delay),,,
http://www.wired.com/politics/law/news/2007/03/EVOTE_0322
"arguably cost Democratic presidential candidate Al Gore the election"

Putting stupid statements like that into your articles completely destroys any semblance of credibility you may have had and completely undermines any point you were trying to make.

It could be argued that announcing Gore's victory in Florida while the Florida polls were still opened caused Bush to lose out on many votes. It could be argued that some of the states that "barely" went to Gore might have actually gone to Bush if (unnecessary) recounts had been performed. It surprises me that almost EVERY SINGLE recount by every independent organization (even the most left-leaning) concluded that Bush won and you idiots are STILL crying that the election was stolen. It's no wonder that your mascot is a jackass.
Just a point of interest, to me. It seems that whenever issues relating to ballot design and layout come to light, it is predictably the folks on the left of the political spectrum who scream that their votes were stolen.I'm no rocket scientest but, if you take your time, carefully read, clearly mark and check your ballot, you won't have the issue.

So, my suggestion is, quit complaining, learn to read, and pay attention. Life will be a lot easier for you.

I have voted in every election since 1972, had many of my candidates lose, and have never felt my vote wasn't counted.
Let's get back to the good old days when your voter registration was simply arriving at the gathering of the tribe in possession of a shield and axe.  And casting your ballot for king was simply banging said axe on said shield when your favorite German prince stepped forward.  And recalls were were straight-forward affairs applying said axe to less favorite princes.
In Canada it's simple, you just mark an X with a pencil and pay the counters a good wage. This system could work in harder to assess areas of the US. Seniors and the lazy would have no problem.

But even here the voter turn out is ONLY always 50 - 60%. 40 - 50% even!..People should be penalized if they don't vote. If you are a citizen and you take advantage of the system, then you should vote. And the government should do everything possible to make voting accessible and easy !
get all the states to put the electoral votes in a hat and give other states a chance to be as greedy as they are.  maybe homeless states can feed their poor some hotdogs for christmas too, the way its going. its like watching WWF we know whos gonna win before we vote


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